 Self-Help and Support

Billing and Account

• I have a question about my statement.

  You can get billing and payment policies as well as a breakdown of your statement on the Understanding My Statement page.

• Why didn't I receive a statement?
  • You are enrolled in auto payments.
  • You are enrolled in Check Free and have paper statements disabled.
• Where is my local store?

  You can get the address and hours of your local store on the Local Store page.

• How do I make an online payment?

  You can make an online payment from the account Billing/Payments screen.

• Where do I mail a payment?

  Mail a check or money order to the address found on the payment section of your statement. Please allow sufficient time for your payment to reach our payment center prior to the due date.

  Please remit payment to:

  AUI Customers

  Armstrong
  P.O. Box 37749
  Philadelphia PA 19101-5049

  ATC Customers

  Armstrong
  P.O. Box 37750
  Philadelphia PA 19101-5050
• How can I view my payment history?

  You can view your payment history from the account Billing/Payments screen.

• How do I transfer my service?

  Learn tips and tricks that will help make your move smoother.

For more billing and account information click here.

How do I check for an outage?

To check if service is out in your area, simply sign into your Armstrong account.

What are my channels?

Want to see a channel line-up customized for you? Click here. Looking for a list of available channels. Click here.

How to setup Zoom email?

As a Zoom user, you have access to a feature-rich email application.

What is ArmstrongMyWire.com

MyWire gives you access to your e-mail, finances, sports, shows and much more.